§ Scope
The following terms and conditions apply to all orders accepted by the contractor. Deviations from these conditions require a written agreement.
Any deviating terms and conditions of the customer which we have not expressly accepted shall not bind us, even if we do not expressly object to them.
All agreements are only valid if they are recorded in writing, unless the customer proves that this has been waived in the specific case
§ Offers and offer documents
The contractor’s offers are subject to change.
Installations that are carried out or repeated for reasons beyond the Contractor’s control shall be paid for separately.
The documents accompanying the offer, such as illustrations, drawings, weight and dimensions, are only approximate unless they are expressly designated as binding.
If the execution drawings are prepared by the contractor, they will be submitted to the client for approval.
All documents such as images, catalogues, drawings, etc. always remain the property of the offeror and must be returned immediately without request in the event of non-order. All documents may not be passed on, published or reproduced without the offeror's permission, nor may they be used for any purpose other than the agreed purpose. The contractor reserves all copyrights to drawings and other designs.
Official or other permits must be obtained by the client at his own expense.
§ Placing an order
Orders are only concluded after written confirmation. This also applies to orders placed through representatives. Deviating confirmations are considered new offers.If a customer orders only parts of the offered deliveries or services, this is also considered a new offer, which requires written confirmation.
§ Prices
The prices are net prices plus statutory sales tax, which must be stated separately.
If the services are not offered with transport or assembly, the prices apply ex our workshops, excluding packaging. Orders for which fixed prices have not been expressly agreed will be invoiced at the prices applicable on the day of delivery. Any tolls incurred will be invoiced separately.
If, at the request of a client, overtime, night work, Sunday work or public holiday work are subsequently required for an order that we have accepted at a fixed price, or if unforeseeable work must be carried out under difficult conditions for the contractor, we are entitled to charge appropriate surcharges.
In the case of continuing obligations and agreements that contain delivery or performance periods of more than 4 months after the conclusion of the contract, the contractor is entitled to demand negotiations on a price adjustment if the following items increase: prices for the required material from the conclusion of the contract, wages and wage-related costs due to legal or collective bargaining changes or changes in sales tax. If the negotiations fail, the contractor can withdraw from the contract.
§ Payment
Unless otherwise agreed, the following payment terms apply. The contractor is entitled to request an advance payment of 25 percent of the invoice amount upon placing the order and upon commencement of assembly.
All services are due for payment immediately after invoicing. Cash discounts are not permitted for any payments unless they have been agreed separately in writing. Payments must be made exclusively to the contractor. Representatives have no authority to collect payments.
The contractor is entitled to demand advance payments for services rendered in accordance with the contract. This also applies to required materials or components that are specially manufactured or delivered
The client is entitled to invoice the reminder costs.
After a reminder has been sent to no avail and a grace period of 12 days set by the Contractor, combined with a threat of withdrawal or termination, the Contractor is entitled to withdraw from the contract by written declaration or to terminate the contract in writing and to cease work, to invoice all services provided to date at the contractual prices and to assert claims for damages.
Set-off or retention against claims arising from the contract is only permitted with due counterclaims that are not opposed by an objection.
§ Delivery time and assembly
Delivery times apply from the time the order is confirmed or when the dimensioned and non-binding drawings provided are approved. Subsequent changes extend the delivery time accordingly. If the client is responsible for these, the resulting costs will be borne by the client.
Events of force majeure, reduction or cessation of production, operational disruptions at the contractor or its suppliers which significantly change the economic performance - if they are permanent - release the contractor from compliance with the delivery deadline and entitle him to withdraw from the contract in whole or in part or to terminate it. This does not apply to disruptions of only short duration and disruptions for which the contractor is responsible.
If the start, continuation or completion of the work is delayed for reasons for which the Client is responsible and if the Client does not remedy the situation immediately upon request of the Contractor, the Contractor may, if the contract is maintained, demand compensation or set the Client a reasonable deadline for performance of the contract and declare that he will withdraw from the contract if the deadline expires without result.
In the event of withdrawal, a claim for damages also remains.
§ Acceptance and transfer of risk
Acceptance of the service must take place immediately after notification of completion. This also applies to self-contained partial services.
For orders that include assembly, the risk is transferred to the client upon acceptance. If the client is in default with the acceptance, the risk is transferred to him at the time of the delay. The same applies if assembly is interrupted for reasons for which the client is responsible and if the contractor has mutually handed over the services provided up to that point into the care of the client.
If the delivery is made without assembly from the contractor's workshops, it is always at the recipient's risk. Even if freight-free delivery is agreed, the risk is transferred to the customer upon dispatch.
§ Warranty
The assertion of obvious and known defects after acceptance is excluded.
Insignificant, reasonable deviations in dimensions and designs, particularly in the case of repeat orders, do not give rise to complaints unless compliance has been expressly agreed.
The contractor must be given the opportunity to examine the complaints on site. Changes to deliveries and services made without the contractor's consent exclude any legal claim to remedy defects.
In the case of justified complaints about defects, subsequent performance will be carried out free of charge within a reasonable period of time. If subsequent performance fails or is refused, the customer can demand the costs of replacement, reduction or withdrawal.
In the case of repair work, the contractor only assumes liability for the deliveries and services carried out by him.
No warranty is provided for damage to deliveries and services of the Contractor caused by subsequent tradesmen.
§ Liability and compensation
We are generally not liable for errors resulting from the documents submitted by the client or from inaccurate information.
The contractor's liability is based solely on these delivery and payment terms. All claims not expressly granted herein - including claims for damages, regardless of the legal basis - are excluded. This does not apply to damages resulting from injury to life, body or health or from an intentional or grossly negligent breach of duty by the contractor, his legal representative or his vicarious agents.
§ Retention of title
The delivered items, regardless of their condition, remain the property of the contractor until all existing claims arising from the business relationship have been paid in full.
The Client is obliged to immediately notify the Contractor in writing of any seizure of reserved items and to inform the pledgees of the retention of title.
If the delivery is made for a business operation maintained by the customer, the items may be resold as part of proper business management. In this case, the customer's claims against the third party arising from the sale are already assigned to the contractor. To the extent that the resale between the contractor and the customer is not already contractually stipulated and the customer has resold the items on credit, the customer must retain title to the items vis-à-vis its contractual partner. The customer hereby assigns the claims arising from this retention of title against the third party to the contractor.
If reserved items are incorporated as essential components into the contractor's property, the client hereby assigns to the contractor any claims arising from the sale of the property or property rights, including all ancillary rights.
If the reserved items are installed as essential components in the property of a third party, the Client hereby assigns to the Contractor any claims for remuneration arising against the third party, including all ancillary rights.
If the value of the securities existing for the Contractor exceeds his claims by 10%, not only temporarily, the Contractor is obliged to release the securities at his discretion at the Client's request.
If the Client acts in breach of contract, in particular if payment is delayed, the Contractor is entitled to take back the delivered items after issuing a reminder and withdrawing from the contract and the Client is obliged to hand them over.
§ Fulfillment and jurisdiction
The place of performance for the Contractor’s delivery and the Client’s payment is the Contractor’s place of business.
If both contracting parties are entrepreneurs, the exclusive place of jurisdiction is the place of business of the contractor.
§ Terms and conditions of the client
The law of the Federal Republic of Germany also applies in relations with foreign partners, excluding international sales law.
Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the legal validity of the remaining provisions. The contracting parties are obliged to replace the invalid provision with a provision that comes as close as possible to its economic result.
The terms and conditions of the client that conflict with our terms and conditions are not binding for us, even if they form the basis of the order and have not been expressly contradicted by the contractor.